ALTAS CHALET SHINGLES MAY PREMATURELY CRACK AND BLISTER
In promoting their Chalet shingles, Atlas Roofing Corporation claimed that “Chalet gives you peace of mind at an affordable price.” The company also claimed that the shingles are resistant to algae and up to 80 mph winds. Reports from consumers who actually purchased the products however, indicate otherwise. A number of customers complain of premature cracking and blistering, sometimes in as little as one year after installation. The cracking and blistering of the shingles can lead to granule loss, where chunks of material dislodge from the allegedly defective shingles. As the Chalet shingles wear away and deteriorate over a short period of time, customers often found themselves investing extra time, labor and money in repairing or replacing their roofs. Instead of getting “peace of mind” from this product, Atlas Chalet shingles only led to a bigger bill and unnecessary stress.
DISCONTINUED & DEFECTIVE
Atlas Chalet shingles have been discontinued. Furthermore, despite the promise of a 30 year limited transferable warranty, a number of consumers who attempted to contact the company say that customer service is insufficient. As a result, customers who were promised a long-lasting, quality product are left in a situation where they are forced to foot the bill for a new roof soon after having new shingles installed.
Longer roofing warranties are sometimes used as a marketing tool rather than as a predictor of quality. The manufacturer’s reputation and specific terms of a warranty can be an important factor to consider. In fact, many companies attempt to avoid honoring their warranties for a variety of reasons. For example, a roofing company may refuse to honor a limited lifetime warranty by claiming that the shingles were improperly installed. Atlas Roofing Corporation, for instance, has denied that blistering is a construction defect and claims that the effect is purely aesthetic. Homeowners who see the damage firsthand, however, disagree.
After only a year most of the roofs blistered very badly. The shingles crack prematurely, and have huge chunks of granules that dislodge from the cheaply laminated part of the shingle. There are two law firms actively perusing a class action law suit against Atlas for the shingles, and for a time they were paying for full replacement of the materials and labor. Now though it is almost impossible to get a settlement from them. You may be able to get your roof replaced if you have storm damage.
When your insurance adjustor comes to inspect your roof for storm damage they are mostly looking for hail and wind damage. If they find wind damage for instance they will usually pay to replace the broken shingles if your roof is not too brittle for repairs. This amount usually does not even exceed your deductible, leaving you responsible for the repairs. They usually need wind and hail damaged shingles on all sides before replacing a roof. But not with Atlas! Just ONE broken shingle can warrant you an ENTIRE new roof. Since the Chalet is no longer available, there is no way for them to only repair the roof to match. Not all insurance companies are created equal. Only a handful feel this way and will do the right thing. They replace your roof with the same LKQ, Like, Kind, and Quality, which means you may get a new REAL architectural shingle roof.
WHAT DO I DO NOW?
Fill out the request form below, it will only take 2 minutes of your time. We will review your information and respond to you within 72 hours of the submission. We will suggest an accredited BBB contractor in your area that specializes in Atlas Chalet claims. DO NOT TRY TO FILE THIS CLAIM ON YOUR OWN. Why? You wouldn't go to court without representation, RIGHT? This is the same thing. You will need your lawyer (roofing contractor) with you at the hearing (the adjustor appointment) to stand in front of the judge (insurance adjustor) representing your interests. This will greatly increase your chance of receiving an entirely new roof paid for by your insurance company. As all things in life, nothing is guaranteed, but I know 2 minutes of your time is worth your peace of mind.